Dental Office Receptionist

2 weeks ago

Jamnagar, Gujarat, India beBeeCustomer Full time ₹ 45,00,000 - ₹ 75,00,000
Front Desk Representative

We are seeking a highly skilled and organized individual to fill the role of Front Desk Representative. This is a full-time position located in New Delhi.

The successful candidate will be responsible for handling receptionist duties, managing patient relationships, providing exceptional customer service, and utilizing strong interpersonal skills and communication to ensure a seamless experience for patients.

The ideal candidate will possess excellent organizational skills, attention to detail, and the ability to multitask and prioritize tasks effectively. Proficiency in MS Office and basic computer skills are also required.

This role offers a unique opportunity to work in a dynamic environment and contribute to the success of our organization. If you are a motivated and results-driven individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.

  • Key Responsibilities:
  • Handle receptionist duties, including answering phone calls, greeting patients, and managing paperwork.
  • Manage patient relationships, ensuring a seamless experience from initial contact through treatment completion.
  • Provide exceptional customer service, responding promptly to patient inquiries and resolving issues efficiently.
  • Utilize strong interpersonal skills and communication to build trust and rapport with patients, colleagues, and other stakeholders.
  • Ensure accurate and efficient processing of patient information, including demographics, medical history, and treatment plans.
  • Maintain a clean and organized workspace, adhering to established standards for patient care and office administration.
  • Perform administrative tasks, such as data entry, reporting, and record-keeping, as needed.

Requirements:

  • Qualifications:
  • Degree in business, hospitality, or a related field, or equivalent experience.
  • Previous experience in a similar role, preferably in a healthcare setting.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Proficiency in MS Office and basic computer skills.
  • Basic math skills, including calculation of fees and payment processing.

Benefits:

  • A competitive salary and benefits package.
  • Ongoing training and professional development opportunities.
  • A supportive and collaborative work environment.
  • The chance to make a positive impact on patients' lives.

About Us:

We are a dynamic organization dedicated to delivering exceptional patient care and service. Our mission is to provide a welcoming and supportive environment for patients and their families, while promoting a culture of teamwork, innovation, and continuous improvement.

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