Clinical Operations Coordinator

5 days ago


Malappuram, Kerala, India beBeeClinical Full time ₹ 30,00,000

Job Title: Clinical Operations Coordinator

We are seeking a detail-oriented and organized individual to join our team as a Clinical Operations Coordinator. This is a full-time, remote role that requires strong communication and organizational skills.

In this role, you will be responsible for managing clinical communications, maintaining accurate records, and performing end-of-day quality checks. You will work closely with our clinical teams to ensure seamless communication and data management.

Key Responsibilities:

  • Manage high-volume clinician/clinic communications via approved channels
  • Maintain accurate records, including titles, deduplication, validation of organization details, and maintenance of Do-Not-Contact lists
  • Triage inbound responses using canned flows and update trackers
  • Perform end-of-day quality checks, including counts, exceptions, and variance notes
  • FOLLOW STANDARD OPERATING PROCEDURES (SOPs) EXACTLY AND ESCALATE EXCEPTIONS IMMEDIATELY

Requirements:

  • 0–2 years of experience in medical scribe / hospital admin / pharmacy back-office / RCM / insurance back-office / medical transcription / clinic coordinator roles
  • Strong written UK English and comfort with monotony; zero improvisation
  • Basic Google Sheets/Docs; familiarity with EMR/EHR/HIMS is a plus
  • Confidentiality mindset (PHI aware); accuracy > speed

Benefits:

  • UK hours (typically 13:30–22:30 IST; Mon–Fri; BST/GMT adjusts)
  • Remote (India). Long-term, stable back-office role
  • Hospitals & Health Care industry


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