Cardiology Department Operations Lead

3 days ago

Malappuram, Kerala, India beBeeOperations Full time ₹ 18,00,000 - ₹ 25,00,000

**Job Title:** Operations Manager - Cardiology

We are a leading healthcare institution dedicated to delivering excellence in patient care and clinical outcomes. We are seeking an exceptional Operations Manager to lead and manage the operational functions of our Cardiology Unit.

About the Role:

This is a key leadership position that requires a highly skilled, dynamic, and results-driven individual to ensure the smooth and efficient operation of cardiology services from outpatient care to interventional procedures. The successful candidate will be responsible for optimizing administrative and clinical workflows, managing resources, and enhancing patient care quality.

Key Responsibilities:

  • Oversee day-to-day operations of cardiology services, including patient scheduling, diagnostics, cath lab usage, inpatient coordination, billing, and follow-up care.
  • Ensure optimal patient flow and turnaround times across patients and procedural areas.
  • Enforce adherence to clinical protocols, safety standards, and relevant healthcare regulations.
  • Manage documentation and support quality assurance and patient safety initiatives.
  • Streamline processes, reduce waste, and enhance efficiency.
  • Supervise and mentor cardiology administrative and support staff.
  • Coordinate billing and collections in the cardiology department and monitor costs.
  • Act as liaison between clinical and administrative teams, support departmental meetings, and track actions.
  • Maintain up-to-date records of policies, SOPs, and governance documents for the cardiology department.
  • Monitor patient satisfaction, address complaints, and implement strategies for improvement.

Requirements and Qualifications:

  • Bachelor's or Master's degree in Healthcare Administration, Business Management, Nursing, or a related field.
  • 5-7 years of experience in hospital operations or healthcare management, ideally with experience in cardiology or cardiovascular services.
  • Experience with staff management, governance support, and cross-departmental coordination.
  • Strong understanding of hospital workflows, clinical compliance, and healthcare performance indicators.
  • Strong leadership, communication, and organizational skills, with the ability to work under pressure.
  • Financial acumen for budgeting and cost control.
  • Familiarity with hospital information systems, electronic medical records, and scheduling tools.

What We Offer:

A dynamic and supportive work environment, opportunities for career growth and development, and a competitive compensation package.

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