Assistant Manager

4 weeks ago


Malappuram, Kerala, India FMC Network Full time

We are a leading healthcare institution committed to excellence in patient care and clinical outcomes We are looking for a highly skilled dynamic and results-driven Operations Manager to lead and manage the operational functions of our Cardiology Unit As the Assistant Manager - Operations Cardiology Department you will ensure the smooth and efficient operation of cardiology services from outpatient care to interventional procedures while optimizing administrative and clinical workflows managing resources and enhancing patient care quality Key Responsibilities Oversee day-to-day operations of cardiology services patient scheduling diagnostics cath lab usage inpatient coordination billing and follow-up care Ensure optimal patient flow and turnaround times across patients and procedural areas Enforce adherence to clinical protocols safety standards and relevant healthcare regulations Manage documentation and support quality assurance and patient safety initiatives Streamline processes reduce waste and enhance efficiency Supervise and mentor cardiology administrative and support staff e g front desk scheduling billing Coordinate billing and collections in the cardiology department and monitor costs Act as liaison between clinical and administrative teams support departmental meetings with agenda setting minutes documentation and action tracking Maintain up-to-date records of policies SOPs and governance documents for the cardiology department Monitor patient satisfaction address complaints and implement strategies for improvement e g feedback handling process enhancements Qualifications and Experience Bachelor s Master s degree in Healthcare Administration Business Management Nursing or a related field 5-7 years in hospital operations or healthcare management ideally with experience in cardiology or cardiovascular services Experience with staff management governance support and cross-departmental coordination Strong understanding of hospital workflows clinical compliance and healthcare performance indicators Strong leadership communication and organizational skills ability to work under pressure Financial acumen for budgeting and cost control Familiarity with hospital information systems HIS electronic medical records EMR and scheduling tools Job Type Full-time


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