Store Operations Manager

1 day ago


Amritsar, Punjab, India Vodafone Idea Limited Full time

Vodafone Idea Limited, a leading telecom service provider in India, is seeking an experienced Store Operations Manager to drive sales and customer experience at our retail stores.

Job Summary

The successful candidate will be responsible for driving customer delight, achieving sales targets, and ensuring store processes are adhered to. Key responsibilities include executing marketing promotions, managing inventory, and maintaining high standards of customer service.

About Us

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. We provide pan-India voice and data services across 2G, 3G, and 4G platforms. Our goal is to deliver delightful customer experiences and contribute to creating a truly 'Digital India' by enabling millions of citizens to connect and build a better tomorrow.

Key Responsibilities
  • Drive customer delight in every walk-in and overall responsibility for activities at a store – spanning customer service, store-level sales, and revenue targets across all products (voice – post-paid/prepaid, data, etc.)
  • Execute marketing promotions, display, and store experience schemes
  • Comply with all health and safety guidelines and impart knowledge about HSW
Requirements

To succeed in this role, you should have:

  • A strong background in retail management and customer relationship management
  • Excellent communication skills and the ability to lead a team
  • A proven track record of achieving sales targets and driving revenue growth
What We Offer

We offer a competitive salary package, including a base salary of ₹500,000 per annum, plus additional incentives based on performance. Additionally, you will receive comprehensive training and development opportunities to help you grow your career within the company.



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