Chief Technical Operations Specialist

2 days ago

Hubli, Karnataka, India beBeeOperations Full time ₹ 1,51,20,000 - ₹ 2,01,60,000
Job Overview

We are seeking a highly skilled and experienced Technical Operations Lead to oversee and guide a team of technical professionals in a dynamic production environment.

This is an exciting opportunity for a proactive leader who can manage escalations, ensure system uptime, and drive operational excellence.

The Technical Operations Lead will be responsible for leading and mentoring a team of 10+ technical operations engineers, guiding them in handling critical situations and high-severity incidents, managing and resolving L2/L3 technical issues, and handling customer escalations.

Requirements
  • 8-12 years of experience in technical operations or system administration
  • Proven experience in leading and managing technical teams
  • Strong Linux administration skills (command-line, scripting, troubleshooting)
  • Solid understanding of networking fundamentals (beyond basic level)
  • Hands-on experience with monitoring tools (e.g., Nagios, Zabbix, Prometheus, etc.)
  • Experience in incident management and root cause analysis
  • Familiarity with ITIL processes and escalation management
  • Experience in production deployment and release management
  • Working knowledge of Hadoop and distributed systems
  • Basic knowledge of Docker and Ansible
  • Excellent communication and coordination skills
  • Ability to work under pressure in a fast-paced environment
Benefits

The successful candidate will have the opportunity to work in a dynamic production environment and contribute to the success of the organization. This role offers a challenging and rewarding career path with opportunities for professional growth and development.

What We Offer

We offer a competitive compensation package, including benefits such as health insurance, retirement savings plan, and paid time off. Our organization values diversity, equity, and inclusion and is committed to creating a workplace culture that is inclusive and respectful.

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