IT Infrastructure Specialist

We are seeking an IT Infrastructure Professional to join our team in a finance-regulated environment. The ideal candidate will have hands-on experience across cloud platforms, endpoint management, cybersecurity, and network security, with a strong understanding of regulatory frameworks.

Key Responsibilities:

• Resolve 95% of IT-related issues within defined SLAs, ensure 98% user satisfaction, and maintain high-quality deliverables with minimal downtime.
• Conduct quarterly risk assessments.
• Deploy, manage, and optimize services on AWS and Microsoft Azure.
• Administer Microsoft 365 including Exchange Online, SharePoint, Teams, and OneDrive.
• Configure and enforce policies using Microsoft Intune and MDM solutions.
• Conduct and support Vulnerability Assessment and Penetration Testing (VAPT) audits.
• Implement and monitor security controls aligned with financial regulatory frameworks.
• Maintain endpoint protection and threat detection using Microsoft Defender and other tools.
• Configure and manage FortiGate, Sophos, and SonicWall firewalls.
• Monitor network traffic, enforce segmentation, and troubleshoot connectivity issues.
• Administer Linux servers and automate tasks using PowerShell, Python, or Bash.
• Maintain detailed records of configurations, incidents, and compliance reports.
• Assist in preparing audit documentation and responding to regulatory inquiries.
• Maintain system health, patching, and performance optimization across platforms.
• Support VPN, secure remote access, and intrusion prevention systems.
• Ensure 100% compliance with regulatory requirements contribute to long-term IT strategy with bi-annual reviews.
• Collaborate across teams to meet project goals on time.
• Conduct bi-annual disaster recovery drills.
• Implement at least two cost-saving initiatives annually.
• Maintain 100% server uptime through regular monitoring, enforce data security protocols, perform weekly data backups, and ensure all access controls are reviewed quarterly.
• Select and onboard IT vendors based on predefined criteria ensure 100% contract compliance and timely renewals, and monitor vendor performance quarterly, addressing any non-compliance within 2 weeks.
• Conduct semi-annual audits of software licenses, and ensure all systems are audit-ready with zero non-conformities & maintain up-to-date documentation of IT processes.

Required Skills and Qualifications:

• Any Graduate with CCNA or MCSE certification is an added advantage but not mandatory.
• 3–5 years of experience in IT roles within finance or regulated industries.
• Strong knowledge of SEBI, RBI, or CSCRF compliance frameworks.
• Hands-on experience with AWS, Azure, Microsoft 365, Intune, and MDM.
• Proficiency in VAPT, cybersecurity best practices, and endpoint protection.
• Knowledge of trading applications BOD - EOD, i.e., Odin and Omnesys.
• Basic understanding of exchange setup software NEAT, Bolt, and Bolt plus.
• Excellent troubleshooting, documentation, and communication skills.
• Knowledge of network troubleshooting of exchange lease line.
• Troubleshooting of email issues and outlook configuration.
• Basic understanding of Apple MAC Operating systems troubleshooting.
• Database Server like MS-SQL, MySQL installation, troubleshooting, and Backup.
• Understanding of corporate networks, LAN/WAN infrastructure (Networking, wireless, VPN, and security).
• Basic knowledge of Cloud Computing is an added advantage.
• Proficiency with shared storage technologies. G-suite, Office 365.
• Proficiency with Microsoft operating systems installation and troubleshooting.
• Language proficiency in English and Hindi is a must.

Ability to Interact at All Levels;

Communicate to Team & Stakeholders.