
US Healthcare Sector Bilingual Customer Service Manager Position
17 hours ago
This role involves overseeing the day-to-day operations of a customer service team, ensuring high levels of customer satisfaction and delivery of exceptional customer service.
Main Responsibilities:- Manage team performance to ensure high customer satisfaction
- Address customer inquiries and facilitate communication between customers and the company
- Deliver exceptional customer service through direct interaction and team management
- Strong skills in Customer Service, Customer Support, and Team Leadership
- Excellent Communication and Customer Satisfaction skills
- Proficiency in both Spanish and English languages
- Prior experience in the healthcare sector is advantageous
- Leadership and team management expertise
- Strong problem-solving skills for working in a hybrid environment
- Bachelor's degree in Business, Communications, or a related field is preferred
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