Senior Process Manager

Job Description- Senior Process Manager – Customer OperationsCustomer Operations – Voice Process- Senior Process Manager India | Full-time (FT) | Customer Operations | Shift Timings – Flexible 24x7 |Management Level – Senior ManagerSpecialization – International BPO, Inbound voiceeClerx is looking to hire an experienced professional with 8-12...

The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. The  must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and...

eClerx is looking to hire an experienced professional with over 12 years of experience. As part of the Voice/Chat process team, your role will specifically focus on troubleshooting related processes. The ideal candidate will serve customers by planning and implementing strategies and operations; improving systems and processes; managing staff. Candidate will...

eClerx is looking to hire an experienced professional with over 12 years of experience. As part of the Voice/Chat process team, your role will specifically focus on troubleshooting related processes. The ideal candidate will serve customers by planning and implementing strategies and operations; improving systems and processes; managing staff. Candidate will...

Job DescriptionRequirement :- 10+ years of experience in International BPO - Customer Service- Hands on Voice ,chat and support process is required- Excellent Communication Skill- Flexible with 24*7 (US Shift)- Must have experience in telecom .upselling and cross selling .- He/she must also possess an understanding of the repair process in Telecom and Cable...

The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. The candidate must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team...

Senior Manager for Record-to-Report ProcessAs a Senior Manager for the Record-to-Report process, you will be responsible for overseeing and supervising the overall R2R process. This includes managing month-end close activities, governance, and metrics.Key Responsibilities:Lead Service Delivery for Record to Report, fixed assets accounting, Banking, Leases,...

The candidate must possess in-depth functional knowledge of HR processes and apply it to operational scenarios to provide effective solutions. The candidate must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members...

Customer Operations - Process Manager India- Pune | Full-time (FT) | Customer Operations | Job ID_Shift Timings – Flexible 24x7 |Management Level – ManagerSpecialisation – International BPO, eClerx is looking to hire an experienced professional with 4-9 years of experience. As part of the Chat/Voice process team, your role will specifically focus...

Empower Process Governance with ExcellenceDrive business process excellence and governance across organizations as a Senior Manager Process Governance Specialist. With a strong background in finance and operations, you will design, implement, and maintain efficient business processes.You will work closely with cross-functional teams to identify areas for...