Order Management Professional
19 hours ago
About noon
noon is the region's leading consumer commerce platform, expanding to new markets and services. We're a work in progress, constantly innovating to meet customer needs.
About noon Food
Noon Food is a restaurant-first platform on the noon app, offering fair commissions and sustainable programs for food retailers in the Middle East.
Key Responsibilities:
- Ensure timely order delivery and respond to customer inquiries.
- Collaborate with restaurant partners and riders to resolve issues efficiently.
- Follow communication guidelines and suggest improvements to team leaders.
- Act as the primary point of contact for restaurant order-related issues.
- Understand restaurant requirements to provide accurate and effective service.
Requirements:
- 0-1 years of customer service experience in a high-growth company.
- Experience in online marketplaces and startups is a plus.
- Strong English communication skills are essential.
- On-demand or e-com platform experience is a plus.
We're looking for:
- High-achievers who prioritize hard work and results.
- Relentless problem-solvers with a bias for action.
- Fiercely original thinkers who adapt and learn quickly.
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