Order Management Professional

19 hours ago


Gurgaon, Haryana, India noon Full time

About noon

noon is the region's leading consumer commerce platform, expanding to new markets and services. We're a work in progress, constantly innovating to meet customer needs.

About noon Food

Noon Food is a restaurant-first platform on the noon app, offering fair commissions and sustainable programs for food retailers in the Middle East.

Key Responsibilities:

  1. Ensure timely order delivery and respond to customer inquiries.
  2. Collaborate with restaurant partners and riders to resolve issues efficiently.
  3. Follow communication guidelines and suggest improvements to team leaders.
  4. Act as the primary point of contact for restaurant order-related issues.
  5. Understand restaurant requirements to provide accurate and effective service.

Requirements:

  • 0-1 years of customer service experience in a high-growth company.
  • Experience in online marketplaces and startups is a plus.
  • Strong English communication skills are essential.
  • On-demand or e-com platform experience is a plus.

We're looking for:

  • High-achievers who prioritize hard work and results.
  • Relentless problem-solvers with a bias for action.
  • Fiercely original thinkers who adapt and learn quickly.


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