Order Delivery Project Manager

2 weeks ago


Gurgaon, Haryana, India Orange Business Services Full time

About the Role

As a key member of our Global Delivery & Operations team, you will be responsible for ensuring the smooth delivery of our services to our customers. This includes milestone tracking, clear communication with stakeholders, and alignment of internal resources to meet project scope.

Key Responsibilities

  • Track and manage order milestones to ensure timely delivery
  • Communicate effectively with SITA, customers, and internal stakeholders
  • Align internal resources to meet project scope and schedule migrations
  • Ensure test results are recorded and project scope is implemented as planned
  • Release service commencement notices and push orders to billing
  • Record delays and obtain approvals from SITA delivery teams
  • Track service delivery and agree on partial billing when necessary
  • Liaise with various teams within Orange to ensure effective delivery

About You

We are looking for a highly skilled and experienced professional with a strong background in project management, network technologies, and customer-focused approach. You should have excellent communication and interpersonal skills, with the ability to work effectively in emergency situations.

Requirements

  • Extensive experience in project management and network technologies
  • Excellent communication and interpersonal skills
  • Ability to work effectively in emergency situations
  • Fluency in English language and proficiency in Microsoft Excel
  • Familiarity with ITIL framework and artificial intelligence concepts

About Orange Business Services

Orange Business Services manages and integrates the complexity of international communications, freeing our customers to focus on strategic initiatives. Our extensive experience and knowledge in global communication solutions ensure that our customers receive a consistent, global solution wherever they do business.



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