Transformation Ambassador

2 days ago

Nashik, Maharashtra, India beBeeRelationship Full time ₹ 2,50,000 - ₹ 3,50,000

We are seeking a skilled and organized individual to fill the role of Relationship Executive. This position involves acting as the first point of contact for potential and existing clients, ensuring their experience from inquiry to enrolment is seamless, informative, and positively memorable.

Key Responsibilities:
  • Engage with inbound leads via phone calls, messages, emails, and social media communications with prompt and accurate responses.
  • Provide clear and concise information about health transformation programs.
  • Guide new leads through the enrolment and re-enrolment process while coordinating with the internal coaching team for smooth onboarding.
  • Maintain, manage, and update client data using our CRM tools and systems.
  • Support clients with after-enrolment needs, escalate concerns when needed, and ensure timely resolution.
  • Coordinate with different internal teams to keep clients updated on any unforeseen delays or process changes.
  • Assist in community engagement and promotional initiatives when required.
  • Conduct data analysis and feedback collection to improve client experience and retention.
  • Meet monthly client conversion targets and contribute to overall business growth.
Requirements:
  • Bachelor's degree in any discipline
  • Prior experience in customer service, inside sales, or relationship management is advantageous
  • Proficiency in English and basic computer skills (MS Office, CRM software)
About this Opportunity:
  • Be part of a dynamic and high-growth environment
  • Contribute to changing lives through transformative experiences

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