Bajaj Allianz Leadership Role

2 weeks ago


Pune, Maharashtra, India Bajaj Allianz Life Insurance Co Ltd. Full time

Key Responsibilities:

1. Oversee the management and leadership of all online assisted sales for the BFL D2C Business.

2. Maintain and enhance call center productivity and attrition rates.

3. Monitor and report on overall call center input metric efficiency, tele sales performance, and task list creation for improvement.

4. Prepare daily sales trackers and weekly review reports for management and stakeholders.

5. Team Management:

6. Supervise resource and incentive planning, ensuring effective collaboration and stakeholder management.

7. Collaborate with Operations, Underwriting, Medical Process, Tel-Medical Process, Technology functions, and Digital Marketing team to create business growth strategies and a seamless customer experience.

8. Identify strategies to increase conversion across various lead sources (paid and organic).

9. Ensure adherence to DM guidelines and compliance at the call center process level.



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