Customer Service Representative

2 days ago


Bengaluru, Karnataka, India JK Tech World Full time
Customer Service Representative

JK Tech World is seeking a highly motivated and customer-oriented Customer Service Representative to provide exceptional support and resolve inquiries efficiently. The ideal candidate will be responsible for handling a high volume of inbound calls, emails, and chats, ensuring a seamless and positive customer experience.

Key Responsibilities:

  • Respond to inbound customer inquiries via phone, email, and chat.
  • Provide accurate and timely information to customers regarding products, services, and account inquiries.
  • Resolve customer issues and complaints in a professional and timely manner.
  • Process customer orders, returns, and exchanges.
  • Maintain a high level of customer satisfaction.

Requirements:

  • Minimum 2 to 30 years of experience in a customer service role.
  • Proven ability to handle a high volume of inquiries efficiently and effectively.
  • Excellent communication and interpersonal skills, both written and verbal.
  • Strong problem-solving and analytical skills.
  • Proficiency in using various computer programs and applications.
  • Ability to work independently and as part of a team.
  • Strong attention to detail and accuracy.
  • Ability to maintain confidentiality and handle sensitive information.

Job Type: Payroll

Budget: Max $80,000 USD

Language: English - Basic

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