
Customer Service Representative
2 days ago
JK Tech World is seeking a highly motivated and customer-oriented Customer Service Representative to provide exceptional support and resolve inquiries efficiently. The ideal candidate will be responsible for handling a high volume of inbound calls, emails, and chats, ensuring a seamless and positive customer experience.
Key Responsibilities:
- Respond to inbound customer inquiries via phone, email, and chat.
- Provide accurate and timely information to customers regarding products, services, and account inquiries.
- Resolve customer issues and complaints in a professional and timely manner.
- Process customer orders, returns, and exchanges.
- Maintain a high level of customer satisfaction.
Requirements:
- Minimum 2 to 30 years of experience in a customer service role.
- Proven ability to handle a high volume of inquiries efficiently and effectively.
- Excellent communication and interpersonal skills, both written and verbal.
- Strong problem-solving and analytical skills.
- Proficiency in using various computer programs and applications.
- Ability to work independently and as part of a team.
- Strong attention to detail and accuracy.
- Ability to maintain confidentiality and handle sensitive information.
Job Type: Payroll
Budget: Max $80,000 USD
Language: English - Basic
Apply Link 1
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