Customer Service Representative

4 weeks ago


Bengaluru, Karnataka, India JK Tech World Full time
Customer Service Representative

JK Tech World is seeking a highly motivated and customer-oriented Customer Service Representative to provide exceptional support and resolve inquiries efficiently. The ideal candidate will be responsible for handling a high volume of inbound calls, emails, and chats, ensuring a seamless and positive customer experience.

Key Responsibilities:

  • Respond to inbound customer inquiries via phone, email, and chat.
  • Provide accurate and timely information to customers regarding products, services, and account inquiries.
  • Resolve customer issues and complaints in a professional and timely manner.
  • Process customer orders, returns, and exchanges.
  • Maintain a high level of customer satisfaction.

Requirements:

  • Minimum 2 to 30 years of experience in a customer service role.
  • Proven ability to handle a high volume of inquiries efficiently and effectively.
  • Excellent communication and interpersonal skills, both written and verbal.
  • Strong problem-solving and analytical skills.
  • Proficiency in using various computer programs and applications.
  • Ability to work independently and as part of a team.
  • Strong attention to detail and accuracy.
  • Ability to maintain confidentiality and handle sensitive information.

Job Type: Payroll

Budget: Max $80,000 USD

Job Type

Payroll

Categories

Client Service Specialists (Customer Service and IT Operations)

Customer Care Associates (Customer Service and IT Operations)

Customer Support Representatives (Customer Service and IT Operations)

Languages

English -Basic



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