Senior Service Automation Specialist

2 days ago

Meerut, Uttar Pradesh, India beBeeSystem Full time ₹ 18,00,000 - ₹ 25,00,000

Job Description

As a ServiceNow professional, you will play a pivotal role in designing and developing custom applications, workflows and integrations to enhance business process automation and service delivery. Your expertise in configuring the ServiceNow platform, scripting with JavaScript and Glide, integration with third-party applications, testing and deployment will be invaluable.

Key Responsibilities:
  • Designing and developing custom applications, workflows and integrations to support business process automation and service delivery
  • Configuring the ServiceNow platform to fit business requirements in ITSM, ITAM and ITOM
  • Writing clean, efficient and maintainable code to support implementation
  • Providing technical expertise in incident, problem, change, request, asset and operations management within the ServiceNow ecosystem
  • Monitoring platform performance, troubleshooting issues and recommending improvements for scalability and efficiency
Qualifications:
  • ServiceNow Certified System Administrator (CSA) certification required
  • Minimum one year of hands-on experience implementing and supporting ServiceNow modules
  • Strong knowledge of CMDB, Discovery, Service Mapping and integrations
  • Experience with scripting (JavaScript, Glide API) and workflow automation within ServiceNow
  • Excellent problem-solving, analytical and communication skills

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