Senior Network Solutions Specialist

13 hours ago


Kottayam, Kerala, India beBeeNetwork Full time ₹ 17,27,160 - ₹ 20,39,184
Network Engineer III Role

We are seeking an accomplished Network Engineer III to support our international clientele from India in a fully remote capacity.

Main Responsibilities:
  • Troubleshoot and resolve complex network issues with GTD-5 switches.
  • Deliver high-level telephony and hardware support services.
  • Communicate effectively with customers, support teams, and vendors to resolve network problems.
  • Guide field teams on proper trouble isolation and hardware replacement procedures.
  • Develop and document internal processes and mentor junior engineers.
  • Ensure accurate and timely ticket updates and participate in an on-call rotation.
Requirements:
  • A minimum of 5 years' hands-on experience with GTD-5 hardware support and telephony troubleshooting.
  • Proficiency in call processing and translations.
  • Familiarity with central office procedures and ISO27001 compliance standards.
  • Strong communication, customer focus, and documentation skills.
  • Ability to work independently from home and manage time effectively.
  • Degree in Engineering or a related field (or equivalent experience).

This is a fully remote role offering the opportunity to support world-class clients and develop your career with industry leaders.



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