
Senior Infrastructure Specialist
12 hours ago
Job Title: Senior Infrastructure Specialist
Job Summary:
The Senior Infrastructure Specialist will be responsible for implementing and supporting software and hardware infrastructure, ensuring high availability and scalability. The ideal candidate will have a strong background in IT and excellent communication skills.
Main Responsibilities:
- Design and deploy highly available product deployment architectures, networking architectures, storage architectures, virtualization architectures, and network security solutions.
- Identify hardware and software requirements related to product implementation and stay updated with the latest trends in hardware and software infrastructure.
- Diagnose customer-reported problems or configuration issues and recommend possible solutions within agreed service-level agreements (SLAs).
- Provide technical reviews of user documentation, product requirements documents, product videos, and other functional specifications.
- Assist with knowledge-sharing initiatives, product release training, and documentation.
- Participate in design reviews of high-level designs (HLDs) and low-level designs (LLDs) with customers.
- Evaluate new technologies and create customer-requested reports.
Requirements:
- 9-11 years of experience in software and hardware infrastructure implementation and support.
- Bachelor's degree in IT or Computer Science.
- Excellent communication and problem-solving skills.
- Able to travel onsite to various locations in India and internationally.
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