Smartstream IDLM Support Specialist

1 week ago

Kanpur, Uttar Pradesh, India beBeeSupport Full time ₹ 80,00,000 - ₹ 1,20,00,000
Job Title: Smartstream IDLM Support Specialist

Job Summary: We are seeking an experienced Smartstream Cash Management System (CMS) support specialist to join our team. This is a unique opportunity to leverage your technical expertise and provide top-notch support for our customers.

Key Responsibilities:

  • Provide level 2 and level 3 technical support for the CMS system, including troubleshooting and resolving complex issues.
  • Collaborate with internal teams to identify and resolve root causes of system issues.
  • Work closely with developers to ensure timely resolution of defects and implement new features.
  • Develop and maintain documentation for technical processes and procedures.
  • Participate in on-call rotation and provide after-hours support as needed.

Required Skills and Qualifications:

  • Extensive experience with Smartstream CMS and its related technologies.
  • Strong knowledge of Oracle 19 SQL scripting and database concepts.
  • Linux shell scripting and support experience.
  • JBoss server configuration and support experience.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.

Benefits:

  • Opportunity to work with cutting-edge technology and collaborate with a talented team.
  • Competitive compensation and benefits package.
  • Professional development opportunities and training programs.
  • Flexible working hours and remote work options.

Others:

  • Must be able to travel up to 10% of the time.
  • Must be willing to work on call and provide after-hours support as needed.
  • Must have excellent analytical and problem-solving skills.

  • Technical Support Specialist

    2 weeks ago

    Kanpur, Uttar Pradesh, India beBeetechnical Full time ₹ 9,00,000 - ₹ 15,00,000

    Role OverviewThis is a full-time on-site role for a Technical Support Specialist, based in Vapi.The Technical Support Specialist will be responsible for providing timely and effective solutions to clients and users.Daily tasks include diagnosing and resolving technical issues related to software and hardware, ensuring high levels of customer...

  • Technical Support Specialist

    2 weeks ago

    Kanpur, Uttar Pradesh, India beBeeHelpDesk Full time ₹ 5,00,000 - ₹ 8,00,000

    Job Title: Technical Support SpecialistWe are seeking an experienced Technical Support Specialist to provide high-quality technical assistance to our organization.You will be part of a dynamic IT team, responsible for supporting the wider business with reporting, testing, and maintenance of software and IT systems.Key Responsibilities:Support the wider...

  • Java Support Specialist

    2 weeks ago

    Kanpur, Uttar Pradesh, India beBeeDevelopment Full time ₹ 10,00,000 - ₹ 20,00,000

    Java Support SpecialistWe are seeking a skilled Java Support Specialist to fill this role.Job Summary:This position requires an individual with technical expertise in providing support and guidance to customers. The ideal candidate will possess excellent problem-solving skills, strong communication abilities, and a solid understanding of software development...

  • Remote Technical Support Specialist

    2 weeks ago

    Kanpur, Uttar Pradesh, India beBeeTechnical Full time ₹ 8,00,000 - ₹ 14,00,000

    Job DescriptionWe are seeking a skilled Technical Support Specialist to deliver exceptional remote IT support with a focus on Microsoft 365, Azure AD/Active Directory, Intune device management, Exchange, and SharePoint.

  • Enterprise Network Support Specialist

    1 week ago

    Kanpur, Uttar Pradesh, India beBeeNetwork Full time ₹ 26,00,000

    Enterprise Network Support SpecialistWe are seeking a skilled Enterprise Network Support Specialist to join our team. This role involves providing remote support to customers, implementing and supporting Cisco-based networks.Your first project will be a full-time position with one of our key clients, managing Cisco network devices and providing support for...

  • Advanced Network Support Specialist

    2 weeks ago

    Kanpur, Uttar Pradesh, India beBeeAdvancedNetworkSupport Full time ₹ 15,00,000 - ₹ 25,00,000

    Job Title: Advanced Network Support Specialist    We are seeking a skilled network professional to provide end-to-end support for our large-scale NOC environment. As an Advanced Network Support Specialist, you will be responsible for troubleshooting and resolving complex network issues.Key Responsibilities:Network Troubleshooting:Provide advanced IP...

  • International Customer Support Specialist

    2 weeks ago

    Kanpur, Uttar Pradesh, India beBeeCommunication Full time ₹ 3,24,000 - ₹ 4,20,000

    International Customer Support SpecialistThe ideal candidate will possess exceptional customer service skills, a strong work ethic, and the ability to communicate effectively with customers from diverse cultural backgrounds.

  • Technical Support Specialist

    2 weeks ago

    Kanpur, Uttar Pradesh, India beBeeTechnical Full time ₹ 30,00,000 - ₹ 60,00,000

    Job Title: Technical Support SpecialistWe are seeking a detail-oriented and proactive technical support specialist to manage onboarding and offboarding activities within customer environments. The ideal candidate will have a working knowledge of Google Workspace, Slack administration, Jira ticketing systems, and basic experience with license management...

  • Desktop Support Specialist

    2 weeks ago

    Kanpur, Uttar Pradesh, India beBeeSupport Full time ₹ 8,00,000 - ₹ 12,00,000

    About this role: We're seeking a skilled Desktop Support Specialist to join our global team. This is an exciting opportunity to work with cutting-edge technology and provide top-notch support to our clients.Provide technical assistance for desktops, laptops, and peripherals on a 24/7 basis.Maintain accurate records of incidents and resolutions within...

  • Senior IT Technical Support Specialist

    2 weeks ago

    Kanpur, Uttar Pradesh, India beBeeSpecialist Full time ₹ 9,00,000 - ₹ 13,00,000

    Technical Support SpecialistWe are seeking skilled Technical Support Specialists to join our team. The ideal candidate will provide exceptional technical support, resolve complex issues, and collaborate with other teams to deliver outstanding customer service.Provide second and third-level technical support to customers, resolving complex technical issues...