Robotic Cooking Solutions Lead

5 days ago


Bengaluru, Karnataka, India Nymble Full time

Company Overview

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Nymble is a pioneering startup that has developed innovative cooking robots designed to live inside kitchens and cook food autonomously.

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Salary Range

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The estimated annual salary for this role is $120,000 - $180,000, depending on experience and qualifications.

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Job Description

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This is an exceptional opportunity to build the foundations of Customer Success at Nymble and become the champion advocate of our customers internally.

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Key Responsibilities:

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  • Lead the Customer Success team to achieve high customer satisfaction.">
  • Establish and scale the Support and Success team from a human resources, SOPs, tools, and process standpoint.">
  • Leverage great customer experiences to build an early community of product evangelists.">
  • Meaningfully shape our future products by engaging with customers and gaining insights to inform what we do next.">
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Requirements:

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To be successful in this role, you should possess:

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  • A strong ability to empathize with customers to ensure their success.">
  • At least 1-2 years of experience in a Lead/Manager position.">
  • A willingness to have a significant time overlap with the US Time Zone.">
  • An ownership mindset and high agency to take a proactive role in building and maintaining strong customer relationships.">
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Benefits and Perks:

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We offer a dynamic work environment, opportunities for growth and development, and a chance to be part of a revolutionary technology company.

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Why Nymble?

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Nymble presents a unique opportunity to be at the forefront of innovation in autonomous cooking robots, with a generational impact on how food is cooked inside homes. This role will play a critical part in shaping the future of our company and making a lasting difference in people's lives.



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