Retail Operations Strategist

17 hours ago


Bengaluru, Karnataka, India beBeeConsultant Full time ₹ 1,04,000 - ₹ 1,30,878
Job Title: Retail/QSR Functional Consultant

As a Customer Experience Specialist, you will lead the transformation of retail and QSR operations, bridging the gap between business needs and technology solutions.

Key Responsibilities:

  • Conduct workshops with clients to understand their pain points, business processes, reporting & dashboarding needs
  • Translate business requirements into functional specifications
  • Collaborate with technical teams to configure and deploy systems aligned with business goals

Required Skills & Qualifications:

  • 5+ years of experience in retail or QSR consulting, business analysis, or solution delivery
  • Strong understanding of retail/QSR operations: POS, loyalty, CRM, inventory, and customer experience
  • Knowledge of Marketing Automation tools & how they function
  • Familiarity with analytics platforms (e.g., Power BI, Tableau, Google Analytics)

Benefits:

  • Drive customer engagement and operational efficiency
  • Act as a trusted advisor to marketing, operations, and IT teams

About Us:

We are a leading provider of AI-enabled solutions for eCommerce, Marketing, Merchandising, and Supply Chain. Our innovations have garnered recognition from top industry analysts such as Gartner and Forrester.



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