Brand Operations Team Lead and Supervisor

7 days ago


Coimbatore, Tamil Nadu, India OpSec Security Full time
Job Overview

At OpSec Security, a leading provider of brand protection solutions, we are seeking an experienced Brand Operations Team Lead and Supervisor to join our team. This role is responsible for driving team performance to meet client priorities by implementing brand-specific enforcement strategies.

Key Responsibilities
  • Recruit, train, and develop a team of Brand Protection Analysts to ensure timely completion and quality of deliverables to clients.
  • Act as an escalation point for all needs within the Brand Analyst team, tactfully de-escalating conflicts and providing best possible resolutions.
  • Identify and manage team performance to Key Performance Indicators (KPIs).
  • Provide clear, professional written and verbal communications to external clients, vendors, and other stakeholders.
Requirements
  • Minimum of two (2) years of supervisory experience or equivalent industry experience and leadership training.
  • Excellent English skills, both verbal and written.
  • Client management experience including use of CRM tool (Salesforce) preferred.
  • Familiarity with IP law, grey market issues, and/or internet technologies is a plus.
What We Offer
  • A competitive salary of $120,000 - $150,000 per year, depending on experience.
  • Health insurance and 24 days holidays plus national holidays.
  • Opportunity to work in a dynamic and growing company.

OpSec Security is an equal opportunities employer and welcomes applications from diverse candidates. If you are a motivated and experienced individual looking to take on a new challenge, please apply.



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