Senior Network Infrastructure Specialist

4 weeks ago


Pune, Maharashtra, India NTT DATA Full time

About the Role

The MS Senior Network Engineer is responsible for delivering high-quality technical services to clients by identifying and resolving complex technical incidents and problems. This involves proactively managing service level agreements, ensuring zero missed SLA conditions, and maintaining a high level of service delivery. The engineer will work closely with clients to understand their requirements, create positive client experiences, and provide accurate and regular performance reports to management.

Key Responsibilities

  • Configure, install, test, and operate client site infrastructure to ensure optimal performance.
  • Perform routine checks, apply monitoring tools, and respond to alerts to prevent and resolve technical issues.
  • Identify and log technical incidents in a timely manner, providing detailed documentation for future reference.
  • Assist in analyzing, assigning, and escalating support calls to ensure timely resolution.
  • Investigate third-line support calls, identify root causes, and report findings to relevant stakeholders.
  • Provide proactive technical support to clients, including field engineering services and maintenance of infrastructure.
  • Conduct regular reviews of incidents and service requests, analyzing trends and recommending improvements to quality and efficiency.
  • Collaborate with clients and internal stakeholders to ensure effective communication and issue resolution.

Requirements

  • Advanced diploma or degree in IT/Computing or equivalent work experience.
  • Proven experience in an engineering function within a medium to large ICT organization.
  • Demonstrated knowledge of ITIL processes and managed services.
  • Excellent communication and interpersonal skills, with the ability to work across different cultures and social groups.
  • Ability to prioritize tasks, manage time effectively, and work under pressure.

About NTT DATA

NTT DATA is a trusted global innovator of business and technology services, serving 75% of the Fortune Global 100. We are committed to helping clients innovate, optimize, and transform for long-term success. Our services include business and technology consulting, data and AI, industry solutions, and application development, infrastructure management, and connectivity.



  • Pune, Maharashtra, India SAS Full time

    Job Title: Network Infrastructure SpecialistAt SAS, we're seeking an experienced Network Infrastructure Specialist to join our team. As a Network Infrastructure Specialist, you will be responsible for supporting the day-to-day operations of our complex global network.Key Responsibilities:Investigate and manage global and hosting network-related...


  • Pune, Maharashtra, India Best Apps Business Solutions Pvt Ltd Full time

    Job SummaryWe are seeking a highly skilled Senior Network Infrastructure Specialist to join our team at Best Apps Business Solutions Pvt Ltd. The ideal candidate will have a strong background in network design, implementation, and troubleshooting, with a focus on high-performance network architecture.Key Responsibilities- Configure and install various...


  • Pune, Maharashtra, India FIS Full time

    About FISFIS is a leading provider of financial services technology solutions. We empower our clients to excel in an ever-changing market landscape by providing innovative, customer-centric solutions.Salary and BenefitsWe offer a competitive salary range of $80,000 - $110,000 per year, depending on experience, as well as a comprehensive benefits package that...


  • Pune, Maharashtra, India ATech Full time

    Network Infrastructure SpecialistWe are seeking a highly skilled Network Infrastructure Specialist to join our team at ATech. The ideal candidate will have a strong understanding of network infrastructure and hardware, with experience in implementing, administering, and troubleshooting network devices.Key Responsibilities:Implement and administer network...


  • Pune, Maharashtra, India NTT Full time

    Network Infrastructure Specialist RoleAs a Network Infrastructure Specialist at NTT DATA, you will be responsible for providing a managed service to clients to ensure their IT infrastructure and systems remain operational.Key Responsibilities:Proactively identify and resolve technical incidents and problems.Restore service to clients by managing incidents to...


  • Pune, Maharashtra, India Radical Technologies Full time

    Job DescriptionRadical Technologies is seeking a skilled Network Infrastructure Specialist to join our team.About the RoleWe are looking for an experienced professional to design, implement, and maintain our network infrastructure. The ideal candidate will have a strong understanding of networking concepts, protocols, and technologies.Key...


  • Pune, Maharashtra, India Traveltime Mobility India Private Limited Full time

    Job Title: Network Infrastructure SpecialistAbout the Role:We are seeking an experienced Network Infrastructure Specialist to join our team at Traveltime Mobility India Private Limited.As a Network Infrastructure Specialist, you will be responsible for maintaining and supporting our company's IT infrastructure, including hardware, software, and network...


  • Pune, Maharashtra, India DELTACUBES PVT LTD Full time

    Job Title: Network Infrastructure SpecialistJob Description:Network Architecture and Design: We are seeking a skilled Network Infrastructure Specialist to design and implement network solutions with a focus on SD-WAN technology.VMware VeloCloud Expertise: Experience with VMware VeloCloud platform, including Orchestrator VCO, Cloud Gateway - VCG, design,...


  • Pune, Maharashtra, India Microland Full time

    Job Title: Associate Technical SpecialistLocation: Bangalore or PuneShifts: 24/7 – Rotational ShiftsJob SummaryWe are seeking an experienced Associate Technical Specialist to join our team at Microland. The successful candidate will have a strong background in network infrastructure and security, with a focus on designing, deploying, and managing complex...


  • Pune, Maharashtra, India Innovalus Technologies Pvt Ltd Full time

    pbJob Title:/b Senior Infrastructure Specialist/ppbAbout the Role:/b/ppWe are seeking a highly skilled Senior Infrastructure Specialist to join our team at Innovalus Technologies Pvt Ltd. As a key member of our infrastructure team, you will be responsible for designing, implementing, and maintaining the infrastructure and coding tools needed to build, test,...


  • Pune, Maharashtra, India Radical Technologies Full time

    Radical Technologies is seeking a skilled Network Infrastructure Specialist to join our team.About the RoleAs a System Administrator, you will be responsible for monitoring and maintaining server activity, supporting developers with hardware, software, and network-related queries, and managing release deployment and release cycle management on live...


  • Pune, Maharashtra, India Fulcrum Digital Full time

    Job Title: Senior Infrastructure SpecialistFulcrum Digital is an agile and next-generation digital accelerating company providing digital transformation and technology services right from ideation to implementation. These services have applicability across a variety of industries, including banking & financial services, insurance, retail, higher education,...


  • Pune, Maharashtra, India Microland Full time

    Job SummaryWe are seeking a highly skilled Network Infrastructure Specialist to join our team at Microland. The ideal candidate will have a strong background in designing and implementing complex network infrastructure solutions.Key ResponsibilitiesDesign and deploy advanced network solutions, including hardware and software configurations.Troubleshoot...


  • Pune, Maharashtra, India ZMTechnologies Full time

    Job SummaryAt ZMTechnologies, we are seeking a skilled Network Infrastructure Specialist to monitor and maintain high-performance network systems. Key responsibilities include:• Monitoring network performance, availability, and security to identify potential issues• Installing, configuring, and supporting network hardware such as routers, switches, and...


  • Pune, Maharashtra, India Micromax System Full time

    We are seeking a highly skilled Network Infrastructure Specialist to join our team at Micromax System. This is a key role that requires technical expertise in designing, implementing, and maintaining our software, hardware, and network infrastructure.Key ResponsibilitiesInstall and configure software and hardware to ensure seamless integration with our...


  • Pune, Maharashtra, India Zensar Technologies Full time

    Network Engineer Level 3We are seeking an experienced Network Engineer to join our dynamic IT team. This role involves designing, building, implementing, and maintaining our network infrastructure, ensuring optimal performance and uptime.Key Responsibilities:Design and implement network infrastructure, including FortiGate and Cisco Meraki devices, firewalls,...


  • Pune, Maharashtra, India Swift Strategic Staff Solutions INC Full time

    About Swift Strategic Staff Solutions INCWe are seeking a highly skilled Network Infrastructure Specialist to join our team in Pune. The ideal candidate will have 5-8 years of experience in designing, implementing, and managing secure LAN, WAN, VPN, and wireless networks.Job DescriptionDesign and implement secure network architectures to meet business...


  • Pune, Maharashtra, India NTT DATA Full time

    Job Description NTT DATA seeks a seasoned MS Senior Network Engineer to provide technical expertise and support to our clients. This role involves taking ownership of critical incidents, coordinating with resolution parties, and ensuring effective communication between stakeholders.Your ResponsibilitiesDevelop and implement network infrastructure solutions...


  • Pune, Maharashtra, India Vodafone Full time

    Job DescriptionThe Senior Infrastructure Operations Specialist will be responsible for the administration of central and/or local data centres, legacy and/or centralized infrastructure, standards and requirements. They will provide support for the availability of Vodafone IT applications and Data Centre activities and database Infrastructure Operations...


  • Pune, Maharashtra, India Zycus Full time

    As a Senior Network Engineer at Zycus, you will be part of a dynamic team responsible for designing, implementing, and maintaining our growing network infrastructure. With a focus on scalability, maintainability, and high availability, you will work closely with our systems engineering team to develop network architectures that meet business objectives and...