Senior Infrastructure Specialist

3 weeks ago


Pune, Maharashtra, India Fulcrum Digital Full time

Job Title: Senior Infrastructure Specialist

Fulcrum Digital is an agile and next-generation digital accelerating company providing digital transformation and technology services right from ideation to implementation. These services have applicability across a variety of industries, including banking & financial services, insurance, retail, higher education, food, health care, and manufacturing.

The Role

A Senior Infrastructure Specialist is responsible for developing, installing, and maintaining company-wide systems. Their duties include updating computer software, installing new hardware and troubleshooting technical problems.

Key Responsibilities

  • Should have experience with installing and managing Windows Servers, Internet Information Services (IIS), Active Directory, VMware, SAN Systems
  • Should have experience with Office 365 Platform and hybrid Exchange environment administration
  • Should have experience with network configuration, DHCP, and other network protocols
  • Should have experience with installation and configuration of new software and hardware on servers
  • Able to act as an escalation point for the help desk and investigates user problems, identify their source, and determine possible solutions, tests, and implements solutions or workarounds as needed
  • Should have experience in troubleshooting issues and outages and performing root cause analysis
  • Act as a Partner with the infrastructure team to troubleshoot and resolve network and systems issues
  • Able to investigate, recommend, and install enhancements and operating procedures that optimize system availability
  • Able to create and maintain documentation of system infrastructure and applications
  • Able to provide training and technical direction for junior members of the IT team
  • Proficient in customer support, Help Desk, and problem triaging
  • Proficient in PowerShell scripting


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