Data Analyst Expert for Strategic Outsourcing Solutions

2 days ago


Delhi, Delhi, India Everest Group Full time
About the Role:
As a Senior Analyst at Everest Group, you will play a key part in assisting business leaders navigate today's market challenges. Our team provides deep expertise and research focused on technology, business processes, and engineering through the lenses of talent, sustainability, and sourcing.

This position is within the BPS Pricing cluster, which helps buyers and service providers with pricing decisions in BPO outsourcing arrangements. You will advise clients on optimizing their sourcing spend by providing fair market price comparables for outsourced services and rationalizing their BPO services portfolio.

Our ideal candidate must be able to analyze and write deliverables, participate actively in the sales cycle, consult, present to large and small audiences, work with senior executives, develop complex scenarios, and solve strategic outsourcing issues. Strong analytical skills and problem-solving ability are crucial for this role, as pricing complex deals has many moving parts.

The individual is expected to manage multiple initiatives, create actionable insights, communicate with senior stakeholders, develop a strong external reputation, collaborate with analysts, and support team activities.

About You:
We're looking for someone with 2-5 years of experience in solution design, price to win, or bid management teams within Tier 1 IT/BPO service providers or specialist CXM providers. Domain knowledge across finance & accounting, procurement, contact centre services, supply chain, HRO, digital operations, and vertical BPO areas such as healthcare, insurance, banking, and pharma is essential.

Desirable skills include exposure to pricing and solution constructs of outsourcing services, automation, next-generation delivery models, and transformation in BPO services. Knowledge of BPO deal-specific components like solution sizing, pricing, SLAs/KPIs, transformation, contracting terms, and conditions is also beneficial.

About Us:
Everest Group is an equal opportunity employer committed to providing an environment that is free of all discrimination and harassment and treating all individuals with respect. We believe in delivering precise and action-oriented guidance to our clients. Estimated salary: $80,000 - $110,000 per year.

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