Customer Relations Associate

13 hours ago

Ahmedabad, Gujarat, India beBeeCustomerRelations Full time ₹ 5,00,000 - ₹ 10,00,000

At the heart of our operations lies the Customer Relations Associate role, an integral position where you will be the primary point of contact for our clients. Your responsibilities will include handling client inquiries, providing quotations for freight rates on behalf of sales teams, and ensuring timely follow-ups on these quotations. Additionally, you will work closely with sales to provide updates on the status of their customer interactions.

Your day-to-day tasks will also involve preparing quotations, sending pre-alerts to customers, and coordinating with internal stakeholders such as head office and other branch offices. Effective communication with customers is key, and you will play a vital role in fostering strong relationships through clear and concise information sharing.

This position requires strong organizational skills, attention to detail, and excellent communication abilities. If you are a team player who thrives in fast-paced environments and has a passion for delivering exceptional customer experiences, we encourage you to apply.

Required Skills and Qualifications
  • Excellent written and verbal communication skills
  • Ability to multitask and prioritize tasks effectively
  • Strong problem-solving and analytical skills
  • Proficiency in using technology to manage client interactions and track progress
Benefits

We offer a dynamic work environment that fosters growth, recognition, and opportunities for professional development. As a valued member of our team, you can expect:

  • A competitive salary and benefits package
  • Ongoing training and support to enhance your skills
  • A collaborative and inclusive workplace culture
Others

If you are looking for a challenging and rewarding career opportunity, we invite you to join our team of dedicated professionals. Apply now to become part of a dynamic organization that values innovation, teamwork, and customer satisfaction.

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