Director of Client Growth

3 days ago

Bengaluru Bangalore Noida Mumbai, India beBeeClientAcquisition Full time ₹ 9,00,000 - ₹ 12,00,000

Job Title: Associate Director Client Acquisition

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We are seeking an experienced professional to fill the role of Associate Director Client Acquisition. As a key member of our team, you will be responsible for leading client acquisition efforts and delivering successful Managed Service engagements.

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As Associate Director Client Acquisition, you will be accountable for:

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  • Developing and executing strategies to enhance and maintain existing services">
  • Providing leadership, direction, and guidance to the Managed Services team">
  • Monitoring and managing key Managed Services KPIs including profitability, billable utilisation, revenue delivery (actual vs expected), margin">
  • Identifying areas of improvement in relation to contractual compliance, customer satisfaction, resourcing and scheduling, processes and quality">

Responsibilities also include:

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  • Coaching and performance management of team members">
  • Building strong client relationships">
  • Supporting Account Management in cross-selling and up-selling additional Managed Services">

Key skills and qualifications for this role include:

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  • 7 to 10 years of operations management experience leading high-performance teams">
  • Strong analytical and numerical skills">
  • Strong organisational and team leadership skills">
  • Experience managing budget, cost, and pricing of Managed/Support services">
  • Experience with monitoring and metrics of a Managed Services business">
  • Excellent fluency in English">
  • Ability to work tactically and perform strategically">
  • Proven new business and account management experience within managed solutions">
  • Target driven with ability to work to deadlines">
  • Excellent documentation skills and communication skills">
  • High degrees of initiative, independent working, and leadership skills">

Relevant industry experience">Strong analytical and problem-solving skills">Excellent communication and interpersonal skills">Ability to work effectively in a fast-paced environment">High degree of initiative and self-motivation">

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