Policy and Process Transformation Specialist

1 day ago

Kolkata, West Bengal, India beBeeProcess Full time ₹ 15,00,000 - ₹ 25,00,000

Job title: Process Policy Manager

Location: Mumbai

BUs and Functions: Liabilities Consumer Bank

Reports to: Head Retail Liabilities & Payment Products

Key Responsibilities:

  • Ensure Implementation and Adherence of all Compliance Related Items and Help in External and Internal Audits.
  • Responsible for Strengthening Systems, Controls, and Processes for Robust Internal and External Compliance.
  • Liaison with Different Departments and Ensure all RBI Related Circulars are Strictly Adhered to.
  • Good Understanding of RBI Processes and Policies, Audit Parameters, AML Guidelines, Fraud Management.
  • Responsible for all Regulatory Reporting related to Policies and Processes including Reporting to RBI AML CPU Teams.
  • Determine Impact of Introducing New or Revised Policies for Branches Customers Products.
  • Serve as a Focal Point to Ensure Continuity Proper Integration and Implementation of New or Revised Policies and Processes.
  • Build Synergies and Efficiencies by way of Customer Centric Processes.
  • Interact and Coordinate with Multiple Product Teams and Business Functions for Effective and Efficient Delivery within Specified Timelines.
  • Draft and Review Process Guidelines for Product Teams Act as a Mediator for Answering Questions related to Policies Processes.
  • Identify Duplicate Redundant and Unproductive Tasks in Processes with an Aim to Reduce Costs and Improve Productivity of the Front Line Staff.
  • Ensure Processes and Policies are Aligned to Internal and External Guidelines.

Educational Qualifications and Work Experience Requirements

Educational Qualifications - Preferable MBA from Tier 1/Tier 2 College

Work Experience - Prior Experience in Setting up Policies Processes for Liabilities Products will be an added Advantage.

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