Leadership and Innovation Role
1 day ago
The role of Assistant Manager involves leading the creation and execution of customer relationship management (CRM) journeys and automations to enhance customer conversion and promotional communications for a specific Line of Business (LOB).
This position requires managing cross-functional and geographical stakeholder management to deliver on set campaign objectives.
- Innovate new campaign types and identify opportunities for increasing deliverability.
- Collaborate closely with Growth Managers, technical, and creative colleagues across the organization.
Lead the development and implementation of CRM strategies to drive business growth and customer engagement.
Manage and optimize CRM campaigns to ensure timely delivery and maximum ROI.
- Develop and execute data-driven marketing strategies to improve customer interactions.
- Work closely with cross-functional teams to align CRM goals with overall business objectives.
Candidates should have 3-4 years of relevant work experience in CRM campaigns in Ops functions at high-growth or technology companies.
Experience working on SFMC CRM platform is highly preferred.
Excellent communication skills are required, along with the ability to work directly with technical teams and lead cross-functional teams.
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