Digital Commerce Professional

4 days ago

Kolkata, West Bengal, India beBeeEcommerce Full time ₹ 10,00,000 - ₹ 14,50,000
Online Sales Specialist

We are seeking a highly motivated and customer-centric E-Commerce & Online Sales professional to manage our online selling platforms, enhance our digital presence, and deliver exceptional customer experiences.

The ideal candidate will be responsible for overseeing online sales operations, analyzing website and sales trends, handling customer inquiries, and driving growth through effective communication and marketing initiatives.

Key Responsibilities:

  • Manage product listings, pricing, promotions, and inventory on e-commerce platforms (Shopify, etc.).
  • Track and analyze website performance metrics (traffic, conversions, bounce rates, etc.).
  • Monitor sales trends to identify growth opportunities and market demands.
  • Ensure seamless payment integrations and transactions (Razorpay and other gateways).

Customer Communication & Support:

  • Handle customer inquiries via calls, WhatsApp, emails, and other channels.
  • Provide prompt and professional support to ensure a positive customer experience.
  • Maintain client relationships to enhance retention and loyalty.

Marketing & Engagement:

  • Execute email marketing campaigns to boost sales and customer engagement.
  • Contribute to social media and digital marketing activities to increase online presence.
  • Gather customer feedback and insights to improve products, services, and experiences.

Operational Excellence:

  • Coordinate with internal teams for order processing, logistics, and issue resolution.
  • Maintain accurate records of customer interactions, sales, and support tickets.
  • Generate reports on sales performance, customer satisfaction, and campaign effectiveness.

Requirements:

  • Proven experience in e-commerce, online sales, or customer support.
  • Hands-on experience with Shopify, Razorpay, and similar platforms.
  • Strong knowledge of website analytics, sales tracking, and digital marketing tools.
  • Excellent communication skills (calls, emails, WhatsApp, client communication).
  • Customer-oriented mindset with problem-solving abilities.
  • Basic understanding of email marketing tools.
  • Ability to multitask, prioritize, and work in a fast-paced environment.

Preferred Qualifications:

  • Prior experience in online selling and customer support.
  • Familiarity with CRM tools, email automation, and reporting dashboards.
  • Knowledge of online payment gateways and e-commerce workflows.

  • Sr. Digital Marketing Executive

    20 hours ago

    Kolkata, West Bengal, India RAAP E-Commerce Pvt Ltd Full time ₹ 3,00,000 - ₹ 4,00,000 per year

    Key Responsibilities:Plan, create, and manage paid advertising campaigns on Quick Commerce platforms.Strategize ad spends and budgeting to achieve the best possible ROI on Q-Commerce platforms.Monitor, analyze, and report the performance of Q-Commerce ads using metrics like ROI, CPC, CTR, and CPA.Develop and execute social media marketing strategies across...

  • Websites & Digital Commerce Operations Lead

    2 days ago

    Kolkata, West Bengal, India beBeeDigital Full time ₹ 1,00,00,000 - ₹ 1,20,00,000

    Job Title:Websites & Digital Commerce Operations LeadThis key leadership role is responsible for managing our digital commerce platforms, driving online sales growth, and collaborating with cross-functional teams to deliver exceptional customer experiences.

  • Senior Digital Commerce Specialist

    4 days ago

    Kolkata, West Bengal, India beBeeEcommerce Full time ₹ 20,00,000 - ₹ 25,00,000

    Job Title: Ecommerce Architect We are seeking a seasoned Ecommerce Architect to lead our digital commerce initiatives. This is a remote opportunity that involves designing, developing, and deploying high-performance ecommerce applications. About the Role: The ideal candidate has hands-on experience with headless ecommerce solutions, enterprise-grade...

  • Salesforce Commerce Cloud – Backend Developer

    3 weeks ago

    Kolkata, West Bengal, India Appendd Digital Solutions Full time

    Location: Gurgaon [Onsite]Responsibilities1. You will work as part of our development team, building & customizing storefronts, and 3rd party integrations.2. Work alongside other engineers on the team to elevate technology and consistently apply best practices.3. Work with the business analysts/technical architects/product owners to understand the business...

  • Digital Sales Strategist

    6 days ago

    Kolkata, West Bengal, India beBeeEcommerce Full time ₹ 15,00,000 - ₹ 18,00,000

    E-commerce professionals with expertise in managing online sales and presence are required for this full-time on-site role. The E-commerce Manager will oversee the company's online sales strategy, develop digital marketing campaigns, and analyze sales data to ensure effective execution.Key responsibilities include:Developing and implementing e-commerce...

  • E-Commerce Business Development Manager

    2 days ago

    Kolkata, West Bengal, India beBeeDigital Full time ₹ 8,00,000 - ₹ 12,00,000

    Job Title: Digital Commerce SpecialistWe are seeking a dynamic and customer-focused E-Commerce & Digital Sales Professional to manage our online selling platforms, enhance our digital presence, and ensure excellent customer experience.About the Role:Digital Sales & MarketingManage product listings, pricing, promotions, and inventory on e-commerce platforms...

  • Lead Commerce Developer

    4 weeks ago

    Kolkata, West Bengal, India Viha Technosoft Full time

    About the Role :Viha Technosoft is seeking an experienced and forward-thinking Lead Commerce Developer to work with one of our top-tier clients in the digital commerce space.This is a remote opportunity to lead cutting-edge e-commerce initiatives in a dynamic, collaborative environment.The ideal candidate will have hands-on experience in headless commerce...

  • E-commerce Platform Manager

    9 hours ago

    Kolkata, West Bengal, India beBeeCustomer Full time ₹ 55,00,000 - ₹ 85,00,000

    We are looking for a highly skilled professional to manage our online selling platforms, enhance digital presence and ensure excellent customer experience.Key Responsibilities:Manage product listings, pricing, promotions and inventory on e-commerce platforms.Analyze website performance metrics and sales trends to identify growth opportunities.Ensure seamless...

  • Senior E-commerce Site Merchandiser

    7 days ago

    Kolkata, West Bengal, India beBeeEcommerce Full time ₹ 2,50,000 - ₹ 5,00,000

    Site Merchandiser Role OverviewAs a key member of our e-commerce team, you will be responsible for driving site merchandising strategies and campaign management to enhance customer experience and sales performance on Amazon.Key responsibilities include:Developing and executing the site merchandising calendar, encompassing gateways, new product launches,...

  • E-commerce Platform Developer

    1 week ago

    Kolkata, West Bengal, India beBeeEcommerce Full time ₹ 10,00,000 - ₹ 15,00,000

    Job Title: E-commerce Platform DeveloperWe are seeking a skilled e-commerce professional to drive our digital initiatives and lead project execution.The ideal candidate has hands-on experience in platform development and can guide a team toward successful project delivery.Main Responsibilities:Lead and manage end-to-end platform development projects.Build,...