Hotels Manager Assistant

2 weeks ago

Hubli, Karnataka, India beBeeHotelIntern Full time

Job Title: Hotel Intern

Description:

As a key member of our team, you will be responsible for delivering exceptional guest experiences at our properties in South and West India.

We are looking for a dynamic individual to join our team as a Hotel Intern. This is an excellent opportunity to gain valuable work experience and develop your skills in customer service, communication, and teamwork.

The role involves ensuring that guests have a pleasant stay with us, providing them with helpful information about the area and assisting with any queries or concerns they may have.

You will also be responsible for managing front desk operations efficiently, handling phone calls and messages, and maintaining accurate records and files.

A successful candidate will possess excellent communication and interpersonal skills, be able to work well under pressure, and demonstrate a commitment to delivering high-quality service.

This is an ideal role for someone who is enthusiastic, proactive, and eager to learn and grow with our team.

About The Role:

Responsibilities:
  • Deliver exceptional guest experiences by greeting guests warmly, responding promptly to their needs, and resolving any issues that may arise.
  • Manage front desk operations efficiently, including checking-in and checking-out guests, handling cash transactions, and maintaining accurate records and files.
  • Handle phone calls and messages from guests, responding to their queries and addressing any concerns they may have.
  • Maintain accurate and up-to-date records and files, including guest information, room assignments, and billing details.

About You:

Requirements:
  • Excellent communication and interpersonal skills
  • Ability to work well under pressure and handle multiple tasks simultaneously
  • Commitment to delivering high-quality service and exceeding guest expectations
  • Basic computer skills and knowledge of hospitality software

About Us:

We are a dynamic and growing hospitality company with a passion for delivering exceptional guest experiences. We offer a supportive and inclusive work environment, opportunities for growth and development, and a competitive salary and benefits package.

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