Assistant Manager

2 days ago

Hubli, Karnataka, India Bajaj Finance Full time ₹ 5,00,000 - ₹ 15,00,000 per year

Assistant Manager - Debt Management Services - SME

Assistant Manager - Debt Management Services - SME

Job Purpose

To achieve Debt Management Services targets of the respective branch assigned, ensuring meeting PI targets. Continuously monitor Debt Management Services agencies and in-house collectors to identify fraudulent practices and ensure that no loss is incurred due to such activities.

Duties and Responsibilities- Achieve collections target by visiting customers/agencies.
- Monitor performance against set parameters and provide regular updates.
- Ensure legal guidelines are complied with while repossessing products.
- Maintain accurate records of customer interactions and transactions.
- Provide regular reports on collection activities and performance.
- Handle escalations promptly and effectively to resolve issues.
- Daily DRR (Daily Risk Report) management.
- Develop and implement strategies to improve collection rates.
- Case-to-case tracking.
- Resolution as per AOP within agreed timelines.
- Portfolio management.
- Debt collection strategy.
- Target achievement.
- Regulatory compliance.
- Reporting and analysis.
- Risk management.
- Team leadership.
- Vendor management.
- Coordinating with internal and external clients.

Required Qualifications and Experience- Experience in achieving collections targets by visiting customers/agencies.
- Ability to monitor performance against set parameters and provide regular updates.
- Understanding of legal guidelines related to repossession of products.
- Proficiency in maintaining accurate records of customer interactions and transactions.
- Experience in providing regular reports on collection activities and performance.
- Ability to handle escalations promptly and effectively to resolve issues.
- Experience in daily DRR (Daily Risk Report) management.
- s in developing and implementing strategies to improve collection rates.
- Experience in case-to-case tracking and resolution as per AOP within agreed timelines.
- Expertise in portfolio management, debt collection strategy, and target achievement.
- Knowledge of regulatory compliance, reporting and analysis, and risk management.
- Experience in team leadership and vendor management.
- Ability to coordinate with internal and external clients.

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