Hospitality Booking Coordinator

2 days ago

Vijayawada, Andhra Pradesh, India beBeeReservations Full time ₹ 4,20,000 - ₹ 4,80,000

Work as a Key Member of Our Hospitality Team

We are seeking a highly motivated and organized Hospitality Reservations Manager to join our team. As a key member of our hospitality organization, you will be responsible for managing end-to-end reservations across various channels.

Main Responsibilities:

  • Manage reservations across online travel agencies (OTAs), direct bookings, and offline channels by using property management systems (PMS) and OTA extranets.
  • Handle guest communication via calls, emails, and WhatsApp messages.
  • Maintain accurate data on PMS and OTA extranets.
  • Verify property listings and ensure rates, availability, and content are updated regularly.
  • Create standard operating procedures (SOPs), email templates, and booking process documents.
  • Review guest communication for tone and accuracy.
  • Coordinate with property managers for smooth check-ins and special requests.
  • Maintain daily, weekly, and monthly booking and revenue reports.

Key Qualifications:

  • Education: Degree or Diploma in Hotel Management or a related field.
  • Experience: 3+ years in reservations/front office in hospitality.
  • Strong understanding of OTA extranets (Booking.com, Agoda, Airbnb, etc.).
  • Understanding of PMS and rate management.
  • Excellent communication skills (English; other languages a plus).
  • Proficient in Microsoft Excel, Google Sheets, and email drafting.
  • Detail-oriented, proactive, and willing to learn in a dynamic environment.

Benefits Package:

  • A competitive salary package.
  • Direct mentorship from the founder.
  • Hands-on experience in building a hospitality brand from the ground up.
  • Support in finding suitable accommodation.
  • Career growth into a leadership role as the company expands.

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