IT Support Specialist

5 days ago

Davangere, Karnataka, India beBeeItSupport Full time ₹ 90,00,000 - ₹ 1,20,00,000

About our company

We are building the first generation of Physical AI Agents to automate infection prevention and operational intelligence in hospitals and controlled environments.

We partner with leading health systems across the U.S.

Job Overview

We are seeking an IT Support Specialist to ensure secure, reliable IT operations across systems, networks, and devices.

The ideal candidate will have strong troubleshooting skills, a proactive mindset, and the ability to work independently while coordinating with colleagues.

Main Responsibilities
  • IT Support & Troubleshooting: Provide remote support for employees' hardware, software, and connectivity issues.
  • Manage Onboarding and Offboarding Processes: Provision laptops, accounts, and tools for new hires and decommission resources for departing employees.
  • Maintain Documentation: Keep up-to-date records of IT support procedures.
  • Systems Administration: Manage user accounts and permissions across Google Workspace, Slack, GitHub, Jira, Zoom, and cloud infrastructure (AWS, GCP, Azure).
  • Network & Security Management: Implement IT security best practices to protect sensitive data (HIPAA, SOC2 alignment).

We seek a highly motivated and detail-oriented IT professional.

Requirements
  • Bachelor's degree in Information Technology, Computer Science, or related field.
  • 3+ years of IT support, systems administration, or similar experience.
  • Strong knowledge of Windows, macOS, and Linux environments.
  • Familiarity with VPNs, firewalls, endpoint protection, and security best practices.
  • Hands-on experience with cloud platforms (AWS, GCP, or Azure) is a plus.

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