Student Success Specialist

2 days ago


Bengaluru, Karnataka, India beBeeEmpowerment Full time ₹ 9,00,000 - ₹ 12,00,000

Immerse yourself in a rewarding role that focuses on empowering students to succeed.

As a Student Success Specialist, you will be at the forefront of building strong relationships with students and instructors, driving their satisfaction, and ensuring a seamless learning experience.

  • Excellent communication skills
  • Fluency in English and any regional language
  • Strong problem-solving abilities
  • High levels of empathy and patience
  • Team player with a proactive mindset
  • Familiarity with basic Excel
Key Responsibilities:
  • Respond promptly and professionally to student inquiries via various channels.
  • Coordinate with internal departments to resolve student concerns efficiently.
  • Monitor ticket status and ensure timely resolution.
  • Educate students about course features and policies.
  • Follow up with inactive learners to encourage course completion or renewal.
  • Collect feedback from students and escalate issues when necessary.
  • Resolve queries with empathy and a solution-oriented approach.
  • Monitor and support student engagement and retention.
  • Maintain detailed records of all student interactions.
What We Offer:
  • A supportive and dynamic work environment
  • Opportunities for professional growth and development
  • A chance to make a meaningful impact on students' lives


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