
Cafeteria Operations Manager
1 week ago
Job Opportunity:
We are seeking a seasoned professional to lead the day-to-day operations of our corporate cafeteria/site. As a Site Supervisor, you will be responsible for ensuring efficient execution of services, maintaining high standards of hygiene and safety, managing vendor staff, and delivering an exceptional customer experience to corporate clients and users.
About the Role:
- Oversee daily operations, adhering to Standard Operating Procedures (SOPs).
- Act as primary point of contact between administration, vendors, and clients.
- Monitor food preparation, service timelines, portion control, and presentation.
- Maintain adherence to hygiene, cleanliness, and safety protocols at all times.
- Handle user escalations, feedback, and complaints promptly and professionally.
- Manage attendance and discipline of vendor staff.
- Coordinate with the tech team for app issues, device support, and updates.
Requirements:
- Minimum 2–4 years of experience in hospitality, food service, or related field.
- Graduate degree in Hotel Management / Hospitality preferred but not mandatory.
- Strong interpersonal and communication skills.
- Hands-on experience with POS machines and basic tech apps.
- Ability to multitask and manage time efficiently.
- Willingness to work flexible hours, including weekends or shifts if required.
- Basic understanding of food safety and hygiene norms.
Working Conditions:
- Full-time, on-site position with uniform and training provided.
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