Technical Support and Sales Expert

3 days ago


India beBeeCustomerSupport Full time ₹ 6,00,000 - ₹ 12,00,000
Technical Support Engineer Role

We're a fast-growing SaaS startup that's revolutionizing the collections industry with AI-driven technology. Our innovative approach helps lenders, agencies, and medical providers recover past-due balances efficiently and compliantly.

This is an exciting opportunity to join our sales and customer success teams as a Technical Support & Sales Engineer. You'll be responsible for answering technical questions during product demos, assisting new clients with setup, and supporting customers with technical queries.

In this role, you'll work across presales (demo support) and technical support. Your primary focus will be on joining sales demos and providing exceptional customer service.

  • Joining sales demos and supporting clients with setup and technical queries.
  • Providing technical expertise to customers and ensuring their successful onboarding.
  • Working closely with the sales team to deliver seamless customer experiences.

This is a remote position based in India, working in US Shift hours (6:30 PM IST - 3:30 AM IST). If you're passionate about delivering excellent customer service and have a knack for technical support, we'd love to hear from you


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