Quality Control Specialist

1 week ago


Tiruchi, Tamil Nadu, India beBeeCompliance Full time ₹ 9,00,000 - ₹ 12,00,000

Job Title: Quality Control Specialist

We are seeking an experienced professional to support our AML/KYC operations team. The ideal candidate will have hands-on experience in quality assurance within the BFSI domain, specifically in compliance-related processes.

Key Responsibilities:

  • Conduct regular audits of AML/KYC cases to ensure adherence to regulatory and internal standards.
  • Identify process gaps and provide constructive feedback to enhance accuracy and efficiency.
  • Monitor and report on quality metrics, trends, and key performance indicators (KPIs).
  • Collaborate with the operations and training teams to conduct root cause analysis and ensure corrective and preventive action implementation.

Required Skills & Qualifications:

  • Graduate degree in a related field
  • 4–8 years of total experience in a BPO or financial services environment
  • Minimum 2 years of on-paper experience as a Quality Analyst in an AML/KYC process
  • Strong knowledge of regulatory compliance frameworks, customer due diligence (CDD), and enhanced due diligence (EDD)
  • Proficient in quality audit tools, MS Excel, and report generation
  • Excellent verbal and written communication skills
  • Detail-oriented with strong analytical and documentation skills


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