
Account Retention and Engagement Specialist
3 days ago
This strategic Account Retention and Engagement Specialist position focuses on fostering long-term customer relationships, driving subscription growth, and resolving outstanding account issues. Key responsibilities include proactively contacting customers whose trials have expired, facilitating purchases, processing orders, and addressing account concerns.
Essential Skills and Qualifications:- Advanced analytical skills to track performance metrics and optimize processes
- Organized and detail-oriented with the ability to meet deadlines
- Problem Solving ability
- Experience in customer service
- Strong communication and negotiation skills
- Proficiency with CRM systems like Salesforce
- Experience in Zendesk
- Proactively contact customers to resolve outstanding overages or encourage subscription purchases post-trial expiration
- Process orders promptly after the customer reaches out and sends purchase confirmation
- Maintain detailed records of follow-ups and interactions
- Generate reports on conversion rates from trials to purchases
Our company values innovation, creativity, and a flexible work environment. We foster a culture that respects diversity, integrity, experience, honesty, people, humanity, and passion for excellence.
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Customer Retention Specialist
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Account Retention Coordinator
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Customer Retention Specialist
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Audio Retention Strategist
6 days ago
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Group Engagement Specialist
4 days ago
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Accounting Specialist
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Key Account Specialist
3 days ago
Ajmer, Rajasthan, India beBeeAccounting Full time ₹ 2,16,000 - ₹ 2,88,000Key Account Specialist RoleThis role involves managing company accounts and financial reports using advanced expertise in Tally ERP/Prime.Utilize technical knowledge of GST, TDS, invoicing, bank reconciliation, and accounting entries to ensure accurate financial transactions.Collaborate with logistics companies to coordinate material dispatch.Prioritize...
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Experienced Accountant Wanted
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Fund Accounting Specialist
2 days ago
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Employee Engagement Specialist
4 days ago
Ajmer, Rajasthan, India beBeeEmployeeExperience Full time ₹ 15,00,000 - ₹ 20,00,000Employee Experience ManagerAbout UsWe are a dynamic education provider that offers innovative K-12 programs through various curricula, emphasizing experiential learning and community engagement. Founded in 2010, we have been nurturing lifelong learners who thrive in an evolving world.Our mission is to empower students with specialized skills from a young...