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US Healthcare Support Expert
3 weeks ago
We are seeking a skilled Customer Support Analyst with 3+ years of experience in voice and non-voice support for US-based clients.
The ideal candidate will possess excellent communication skills, both verbal and written, and consistently deliver high-quality service with minimal supervision.
Responsibilities include:
- Providing top-notch customer support via phone, email, and chat
- Resolving complex issues independently and effectively
- Maintaining accurate records and reporting metrics
- Collaborating with cross-functional teams to drive business results
Key qualifications include:
- Excellent problem-solving and analytical skills
- Ability to work in a fast-paced environment with multiple priorities
- Strong typing and PC skills, including proficiency with MS Office
- Experience in Medical Billing AR Calling domain is preferred
What We're Looking For: Our ideal candidate has strong interpersonal skills, the ability to prioritize tasks effectively, and a passion for delivering exceptional customer experiences.
What You'll Gain: By joining our team, you'll have opportunities for professional growth, collaboration with a dynamic team, and the satisfaction of making a positive impact on our customers' lives.
