Cluster O&M Head

1 week ago

Mumbai, Maharashtra, India Vodafone Idea Limited Full time

Vodafone Idea Limited is a leading telecom service provider in India, offering pan-India voice and data services across 2G, 3G, and 4G platforms. As a Cluster O&M Head for Radio & Microwave Network, you will be responsible for ensuring network uptime and delivering improvement in network KPIs for all RAN, MW, and access transport, including MTTR.

The role involves governance with various IPs for punch-point rectification, corrective, and preventive maintenance. You will be responsible for asset management, including tools and spares in the cluster, including R&R with OEM. Additionally, you will be responsible for MTX and VTH infra uptime and compliances.

The key result areas/accountabilities include:

  • MTX, RNA - MW & Critical Node Availability: Ensure delivery of uptime as per defined thresholds for all technologies, ensure delivery of critical network node availability with faults rectification as per agreed thresholds, drive SNOC & OEM during EME / for Critical HW fault rectification.
  • Alarms & Network hygiene: Track, resolve, and maintain SA Alarms as per defined threshold, drive frequent alarm generating sites within 24 Hrs.
  • Spares, Consumables, NSS transactions & record keeping: Ensure Spares & Consumables stock, availability within circle and procure requirements in advance with forecast for MTX, RAN, and Transport networks, ensure all Spares transactions recorded thru NSS applications, tracking cluster technology asset, tools, and spares, ensure R&R as per agreed SLA with OEM and WH partners, drive correction and improvement of hygiene of physical site condition HW and Infra with IP partners, repeat HW fault analysis and drive corrective action to reduce faults.
  • Preventive Maintenance: Ensure timely execution, completion of PM for MTX, BTS Sites installed equipment's as per agreed calendar without compromising quality, drive quarterly PM awareness program, maintain PM quality including Alarm free sites & No repeat alarm, need physical verification / audit for 20 sites per month, drive to reduce RNP cases, proper packing & handling, site visit / audit for repetitive HW faults, ensure HW functionality as IP rating specified by OEM, MW uptime, maintain HoPs & Loops as per CODE design & and ensure the visibility of nodes in the NMS, liasoning with IP vendors, escalate & drive LVD bypass & Low voltage cases, Infra upgradation, last mile OFC vendors and local authorities to improve the network stability, site AT to ensure quality installation as per OEM compliance & Alarm free sites are being inducted for Operation, review PO, PR & Payment cycle for local vendors & governance, AMC / OPEX exercise participation & Driving Energy saving initiative locally, governance with WH team, Finance, SCM & Customer Care, support SNOC activities for HW fault rectification, SW upgrade & Backup.
  • Support & Governance: Ensure safety & HSW compliance for entire team with absolutely ZERO fatality, periodic governance & support to deliver field operation requirements, ensure proper tools, Safety equipment, Laptop with access rights, necessary cables, Vehicle availability, periodic training / refresher courses, new technology workshops for team to deliver field operation requirements, drive WFM KPIs for HW replacement, Fault / Alarm resolution TAT, escalate & Participate improving Infra provider related issues to create right infrastructure for BTS & MW equipment functionality.

This role requires sound knowledge on troubleshooting of MTX infra setups, RAN/MW, Optical transport network. If you are a motivated and experienced professional looking for a challenging role, please apply for this position.

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