RAN and MW Operations Cluster Head

3 weeks ago


Mumbai, Maharashtra, India Vodafone Idea Limited Full time

Job Summary

Vodafone Idea Limited is a leading telecom service provider in India, offering pan-India Voice and Data services across 2G, 3G, and 4G platforms. We are committed to delivering delightful customer experiences and contributing to the growth of a digital India.

About the Role

We are seeking a highly skilled and experienced RAN and MW Operations Cluster Head to join our team. As a key member of our operations team, you will be responsible for ensuring network uptime for Radio and Microwave (RAN and MW) services. This includes delivering improvement in network Key Performance Indicators (KPIs) for all RAN, MW, and access transport, including Mean Time To Repair (MTTR).

Key Responsibilities

  1. Ensure delivery of uptime as per defined thresholds for all technologies.
  2. Ensure delivery of critical network node availability with faults rectification as per agreed thresholds.
  3. Track, resolve, and maintain Service Assurance (SA) Alarms as per defined threshold.
  4. Drive frequent alarm-generating sites within 24 hours.
  5. Ensure spares and consumables stock availability within the circle and procure requirements in advance.
  6. Ensure all spares transactions recorded through NSS applications.
  7. Track cluster technology assets, tools, and spares.
  8. Ensure Regular and Preventive Maintenance (RPM) as per agreed Service Level Agreements (SLAs) with Original Equipment Manufacturers (OEMs) and Warehouse Partners (WH partners).
  9. Drive correction and improvement of hygiene of physical site conditions, hardware, and infrastructure with IP partners.

Requirements

  • Sound knowledge of troubleshooting of MTX infrastructure setups, RAN/MW, and Optical Transport Network.

What We Offer

As a RAN and MW Operations Cluster Head at Vodafone Idea Limited, you will have the opportunity to work with a talented team of professionals and contribute to the growth and success of our organization. We offer a competitive compensation package, opportunities for professional growth and development, and a collaborative and inclusive work environment.



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