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Chief Property Operations Manager
3 weeks ago
Overview of Job Role
About the PositionThe position is responsible for overseeing the operation, maintenance and technical management of private properties. This includes guest houses, holiday homes, villas and residences.
The ideal candidate will have a strong engineering background, in-depth technical knowledge and demonstrated experience in managing high-end residential and personal properties.
This role involves working closely with staff and vendors to ensure smooth functioning of all technical utilities and infrastructure.
Main Responsibilities- Facilities Management
- Oversee daily operations, upkeep and maintenance of all personal and hospitality properties.
- Act as single point of contact for all estate-related issues.
- Technical Oversight
- Ensure timely maintenance and smooth functioning of all technical utilities and infrastructure including diesel generators, electrical systems, lifts, water pumps and plumbing, firefighting and fire safety systems, HVAC systems and surveillance systems.
- Conduct regular inspections and audits of all equipment and systems.
- Staff Supervision
- Lead and manage a team of house managers stationed across different locations.
- Set performance standards and monitor execution of duties.
- Provide training and technical guidance to on-site teams as required.
- Vendor & Contractor Management
- Liaise with service vendors, technical contractors and AMC providers.
- Evaluate performance and ensure timely service delivery within agreed SLAs.
- Negotiate service agreements and ensure compliance with safety and quality standards.
- Budgeting & Cost Control
- Prepare maintenance budgets, track expenditures and manage cost-effective operations.
- Recommend upgrades, refurbishments and major repairs when necessary.
- Project Management
- Manage renovation and additions projects, including civil and electrical work.
Requirements:
- Degree in Engineering with minimum 15 years of relevant experience in private estate/property/facilities management.
- Proven expertise in technical maintenance and managing high-end residential properties.
- High technical proficiency and leading teams and managing multiple sites simultaneously.
- Project management exposure for renovation at sites.