Wintel Infrastructure Manager

2 days ago

Hubli, Karnataka, India beBeeInfrastructure Full time ₹ 1,50,00,000 - ₹ 2,00,00,000

We are seeking an experienced IT infrastructure professional to manage the day-to-day operations of a Wintel environment. This includes overseeing servers, virtualization platforms, and associated technologies.

This role involves collaborating with vendors and cross-functional teams to deliver business-as-usual services and infrastructure projects. The ideal candidate will have strong technical governance, patch management, lifecycle planning, and audit readiness expertise.

The following key areas of responsibility include:

Operational Excellence

  • Manage global Wintel operations, including Windows, Linux, virtualization, file servers, and related ecosystems, in partnership with service providers.
  • Lead 24x7 BAU activities, incident response, and escalations with hands-on technical depth.
  • Govern patch compliance, performance optimization, and infrastructure hardening.
  • Review, standardize, and drive continuous improvement of operational tasks and GSOPs.
  • Design, manage, and perform DR for applications in line with backup, storage, and application teams.

Project Management & Technical Delivery

  • Lead technical execution of infrastructure projects, including OS upgrades, migrations, and platform transitions.
  • Architect and implement infrastructure solutions for new business requirements.
  • Drive initiatives for virtualization, automation, capacity planning, and legacy system upgrades.
  • Ensure proper documentation and technical sign-off for infrastructure change implementations.
  • Lead technical governance of infrastructure changes, ensuring impact analysis, rollback plans, and CAB approvals.

Governance, Compliance & Audit

  • Maintain compliance with internal controls, GxP, and InfoSec policies.
  • Conduct periodic review of EOL/EOS platforms and define decommission strategies.
  • Track and resolve audit findings, document evidence, and support RCA processes.

People & Stakeholder Management

  • Mentor and develop Wintel L2/L3 team members and assess skill readiness in line with service providers.
  • Collaborate with application, security, and compliance teams for cross-functional initiatives.

Vendor & Partner Management

  • Govern SLAs, KPIs, and deliverables of infrastructure service partners.
  • Lead operational governance meetings with service providers and track performance metrics.
  • Review contract alignment, invoicing accuracy, and resource utilization.

Financials, Inventory & Risk

  • Govern asset lifecycle and Wintel server license compliance across environments.
  • Maintain an up-to-date CMDB and ensure accuracy for DR/BCP planning.
  • Highlight cost drivers, propose optimization opportunities, and assist in budget forecasting.

Innovation & Strategic Planning

  • Identify infrastructure gaps and propose innovative solutions, including automation.
  • Drive modernization of Windows platforms and transition cloud environments supported.

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