Operations Excellence Manager
1 day ago
At Lotus Interworks, we're seeking a seasoned professional to drive operational excellence across our multi-team operations. As a pivotal role, you'll lead and optimize our workforce of 100+ members, ensuring our Team Performance Index (TPI) consistently meets or exceeds established benchmarks.
About the Role:
We're looking for a results-driven Director of Operations Performance to oversee resource allocation, develop performance improvement strategies, and establish systems to track team performance metrics. Your exceptional analytical and problem-solving skills will enable you to identify and address operational challenges impacting team performance.
Responsibilities:
* Drive operational excellence across multiple teams, managing a large-scale workforce of 100+ members.
* Continuously monitor and maintain the Team Performance Index (TPI) to meet or exceed established benchmarks.
* Ensure individual teams consistently achieve their Key Performance Indicators (KPIs) and project objectives.
* Develop and execute performance improvement strategies for underperforming teams.
* Oversee resource allocation and optimization across concurrent projects.
* Establish and refine systems to track and analyze team performance metrics.
* Provide regular performance insights and reports to stakeholders.
Requirements:
* Minimum 7 years of experience in operations management.
* Demonstrated success in managing large-scale teams (100+ members).
* Expertise in using performance management systems and KPI tracking tools.
* Exceptional analytical and problem-solving skills.
* Proven ability to lead, motivate, and optimize team performance.
* Bachelor's degree in Business, Operations Management, or a related field.
Estimated Salary: $120,000 - $180,000 per year, depending on location and experience.
Why Join Us:
* We're a cutting-edge AI-powered tech company specializing in providing custom digital solutions.
* Our innovative approach is powered by advanced AI-driven platforms that empower businesses to achieve unparalleled efficiency and growth.
* We value diversity and are committed to fostering an inclusive workplace for all employees.
How to Apply:
Candidates with relevant experience are invited to submit their resumes and a cover letter detailing their experience in operations performance management.
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