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Travel Agent: Schedule Change Expert

2 months ago

Pune, Maharashtra, India Etraveli Group Full time

At Etraveli Group, we're on a mission to simplify the world of travel. As a Schedule Change Expert, you'll be at the forefront of this mission, working tirelessly to ensure our customers' journeys are smooth and hassle-free.

Key Responsibilities:

  • Process a high volume of schedule change reservations, ensuring timely and efficient resolution.
  • Provide exceptional customer service, handling customer queries and resolving issues in a professional and courteous manner.
  • Collaborate with the team to achieve sales targets and goals.
  • Stay up-to-date with airline schedule changes, ensuring you're always informed and ready to adapt to new situations.

Requirements:

  • Minimum 1 year of experience in customer service or a related field.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Knowledge of the travel industry is a plus, but not required.

At Etraveli Group, we value diversity and inclusivity. We're committed to creating a workplace where everyone feels welcome and empowered to succeed.