Travel Agent: Schedule Change Expert
3 days ago
At Etraveli Group, we're on a mission to simplify the world of travel. As a Schedule Change Expert, you'll be at the forefront of this mission, working tirelessly to ensure our customers' journeys are smooth and hassle-free.
Key Responsibilities:
- Process a high volume of schedule change reservations, ensuring timely and efficient resolution.
- Provide exceptional customer service, handling customer queries and resolving issues in a professional and courteous manner.
- Collaborate with the team to achieve sales targets and goals.
- Stay up-to-date with airline schedule changes, ensuring you're always informed and ready to adapt to new situations.
Requirements:
- Minimum 1 year of experience in customer service or a related field.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and adapt to changing situations.
- Knowledge of the travel industry is a plus, but not required.
At Etraveli Group, we value diversity and inclusivity. We're committed to creating a workplace where everyone feels welcome and empowered to succeed.
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