Technical Educator

4 days ago

Bengaluru, Karnataka, India beBeeAmbassador Full time

Job Description:

At Elastic, we see endless possibilities in a world of endless data. We help people and organizations turn that possibility into results by providing search-powered solutions. Our platform is the leading solution for search, observability, and security.

As an Instructor, you will play a key role at our education team. You will teach our customers how to best use our products and solutions, helping them to become successful through the delivery of technical training programs. Besides teaching, you will collaborate with the Curriculum team to review and improve training materials, and provide input into crafting new materials. Instructors also serve as ambassadors of our company.

The successful candidate will work independently and not require micro-management. They will thrive in a distributed team that mostly works remotely, and make an impact with our customers. If you are passionate about making a difference, we invite you to join us.

Responsibilities:
  • Deliver multi-day virtual and on-site training courses and workshops to enable our customers and drive business value
  • Teach extremely technical concepts clearly and concisely to large audiences in an engaging manner
  • Collaborate with the Curriculum team on the development of new courses and course release updates
  • Collaborate with the Training Operations team for continuous improvement of our Learning Management System, virtual training platform, and processes
  • Mentor and coach new instructors
  • Ability to work on your own initiative with fanatical attention to detail
  • Strong customer advocacy, relationship building, and verbal and written communication skills
  • Comfortable working remotely in a highly distributed team, serving primarily EMEA and APAC regions
  • Flexible attitude and willingness to accommodate and support changing priorities in a growing company
  • Will and able to travel globally up to 60%
Requirements:
  • Experience as Technical Instructor, Consultant, Presales, or public speaker to technical audiences (engineers, developers, and other technical positions) on enterprise infrastructure software technology
  • Excellent presentation and customer interaction skills, with the ability to explain complex topics in an easy-to-understand way
  • Clear articulation and fluency in English, with proficiency in other Asian languages as a nice-to-have
  • Bachelor's degree (or higher) in information technology or computer science or equivalent experience
  • 4+ years of cybersecurity experience
  • 2+ years of Education experience is a strong plus
  • Deep understanding of Elasticsearch, including Elastic certifications is a strong plus
  • Background in security is a must, in observability, and search a plus
  • Cybersecurity certifications are a plus
  • Experience in curriculum development, contributing to open-source projects, or participating in community engagements (meetups, conferences, etc.) is a plus
  • Standout colleague with strong interpersonal skills
What You Bring:
  • Ability to thrive in a fast-paced, constantly evolving environment

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