
Education Technology Specialist
4 days ago
Role Overview:
We are seeking a diligent and analytical professional to spearhead the successful implementation of education-focused software systems. The ideal candidate should possess hands-on experience in implementing and supporting ERP systems in academic institutions, including Learning Management Systems (LMS) and Student Information Systems (SIS).
Key Responsibilities:
- ERP Rollout & Configuration: Manage end-to-end implementation of education ERP modules such as LMS, SIS, Accreditation & Compliance Modules, HR & Payroll, Finance, and Inventory Modules.
- Client Liaison & Training: Act as the primary point of contact for assigned institutions during ERP rollout. Conduct training sessions and workshops for stakeholders, including faculty, admin staff, and students.
- Support & Issue Resolution: Provide first-line support during implementation and post-go-live. Coordinate with technical teams for bug fixes, customizations, and updates.
- Data Migration & Verification: Assist with data collection, cleansing, and migration from legacy systems to the new platform. Verify data integrity and ensure compliance with institutional data policies.
- Process Documentation & Reporting: Maintain detailed implementation documentation and generate project progress reports, user feedback, and post-implementation reviews.
Required Skills & Competencies:
- Technical Knowledge: Understanding of ERP platforms, especially in the education domain. Familiarity with LMS platforms (e.g., Moodle, Canvas).
- Functional Acumen: Education sector workflows and academic lifecycle. HR, Payroll, Finance basics in educational institutions.
- Soft Skills: Strong communication and interpersonal skills. Analytical thinking and problem-solving ability. Attention to detail and process orientation. Patience and user-focused mindset for dealing with diverse educational stakeholders.
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