Quality Assurance Manager for Operational Excellence

4 days ago


Bengaluru, Karnataka, India Lifelancer Full time
Job Description

We are seeking a seasoned Quality Assurance Manager to lead our efforts in operational excellence. This role will be responsible for developing and implementing quality assurance processes that improve operational efficiency, accuracy, and risk management.

The ideal candidate will have a strong background in internal controls, operational risk, and audit functions. They should possess excellent analytical skills, the ability to integrate information, and communicate effectively with operations staff and senior management.

This position requires a high level of autonomy and collaboration with cross-functional teams to drive quality initiatives and ensure compliance with internal and external standards.

Responsibilities
  • Develop and implement comprehensive quality assurance programs aligned with organizational goals
  • Design and execute quality control processes to improve overall control environment
  • Conduct regular surprise audits and reviews of operational processes
  • Analyze data metrics to identify trends and areas for improvement
  • Provide guidance and support to operational teams on quality control processes
Requirements

To succeed in this role, you will need:

  • At least 15 years of experience in the BFSI domain
  • Strong understanding of internal controls, operational risk, and audit functions
  • Excellent analytical and communication skills
  • Able to work independently and collaboratively as part of a team
About Us

Lifelancer is a talent-hiring platform specializing in Life Sciences, Pharma, and IT. We connect talented professionals with opportunities in these domains.

Estimated Salary: $120,000 - $180,000 per year

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