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Securities Operations Team Lead
2 weeks ago
Job Summary:
To excel in a leadership role, we seek an accomplished Securities operations professional to spearhead a team of specialists in transactional tasks, ensuring exceptional quality and compliance in securities operations.
Main Responsibilities:
- Direct and motivate a team of specialists in transactional tasks, driving quality and compliance in securities operations.
- Provide support as the primary point of contact for all delivery tasks and escalate issues promptly.
- Identify opportunities for process improvement and risk control development to enhance overall efficiency.
- Ensure the team consistently meets delivery expectations and resolve issues related to reporting, career progression, and other direct reports' activities.
- Collaborate and influence professionals at all levels, including experienced managers.
- Lead the team to achieve objectives and drive results.
- Manage the allocation of personnel and financial resources for securities operations effectively.
- Develop and foster a culture of talent development to meet business objectives and strategy.
Requirements:
- 2+ years of Securities Operations experience or equivalent demonstrated through work experience, training, military service, or education.
- 1+ years of Leadership experience with a proven track record.
Additional Responsibilities:
As a seasoned leader, you will have the opportunity to develop and direct a team of analysts and specialists responsible for income collection and entitlement processing. You will set clear performance expectations, provide regular feedback and coaching, and ensure team members understand their roles in the broader asset servicing lifecycle.
You will also be responsible for conducting performance reviews and development planning, identifying skill gaps, and providing training or mentoring opportunities. Additionally, you will recognize and reward high performance while addressing underperformance constructively.
You will allocate resources effectively to meet operational demands and deadlines, manage staffing levels, and implement succession planning.
Foster a culture of accountability, accuracy, and continuous improvement. Encourage proactive issue resolution and escalation of risks or delays. Monitor KPIs and service level agreements to ensure team efficiency.
Act as a liaison between the team and senior management, middle office, and client service teams. Facilitate regular team meetings and cross-functional collaboration. Promote transparency and open communication within the team.
Ensure team adherence to internal controls, compliance policies, and regulatory requirements. Lead audits and reviews related to income servicing processes. Promote a strong risk culture and ethical standards.
Guide the team through process changes, system upgrades, and organizational shifts. Champion automation and digital transformation initiatives. Manage resistance and build engagement during transitions.
